Once you do that, explain your situation and they will start an email thread.īefore I explain what I provided to get my account back, if you don’t have access to the email your epic games account was tied to, it will be very difficult to get your account back. When you create a support ticket, choose the “start live chat” option. You do not need to be logged into the account that was hacked but you need to be logged into an epic games account - if you don’t have another account, create one. You need to contact epic games support through their website. I’m talking email changed, all ways of authentication deleted, no access to the account whatsoever. I just had my entire epic account hacked and I got it back in less than 2 days. I also have past Epic Games Customer Support Emails about that account to prove I'm the owner. The only problems that I might face is that the transactions are all from Playstation Store and not from Epic Games because I used to play on PS4, but I still have the receipts, up to the last one I bought in the account before I stopped playing and the last digits of the credit card (I always bought stuff with those Playstation Cards, thankfully I still have the codes I used to each purchase). I'm pretty sure because it's connected to Playstation and the trophies there are 100% the same as mine and his are all unlocked on the same day (, so I suppose I got hacked before that)). I know everything from that account, even the current username (I have a second account with the account as a friend and I have the current username of the account. I've messaged support yesterday and I'm waiting for a reply. Since you know what you're doing with 2FA now, you might also want to know how to set up two-factor authentication on Facebook, how to set up Gmail two-factor authentication (2FA) on your phone, how to enable two-factor authentication (2FA) for Ring cameras and how to enable 2FA on the Epic Games Store.Someone did the same to me some time in the past (I haven't played since 2020) but I've just noticed a few days ago that it was stolen when I decided to log back into. Once you have the feature turned on, you'll need to have both components on the ready to log in to your account. Again, this is the method we recommend.Īnd that's it. Many companies provide free authenticator apps, including Authy, Duo, Google, LastPass and Microsoft. On the bottom of that page, you'll see an option called " Two-Factor Authentication." Click to enable either a third-party authenticator app (the best option), email authentication (not as good as an app, but OK) or SMS text-message authentication (the least secure option). There, click on Password & Security in the left hand navbar.ģ. Log into your account on and go to Account in the top right-hand corner, under your name.Ģ. So, if you're ready to start two-factor authentication on your Epic Games account, here's a quick guide on how to set it up:ġ. How to set up 2FA on your Epic Games account Fortnite is a wildly popular franchise and hackers are always on the lookout for platforms with boatloads of users that are at risk. Adding two-factor authentication to your Fortnite account is a pretty good idea.
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